Services - Instructional Design

Quoin Consulting has created a wide variety of face-to-face, self-study, and blended training solutions for clients. Quoin consultants always use the ADDIE model, a proven methodology, to design, develop, and deliver customized training materials.

This methodology ensures that deliverables always meet client/project needs by allowing subject matter expert(s), client, and users to provide input, feedback and validation at predefined points so that changes can be made before further development is undertaken. This streamlines the development process, thereby saving time and money, and ensures that the product always meets client/project expectations and requirements.

Training programs that Quoin has developed include:

• Software training (Rhythmyx, Query Studios, Datix, Red Seal Program, SAP, PassPort, TQTS LMS, OLAP bootcamp, Claim management, Microsoft 2010 upgrade, SQL syntax, Crystal reports).
• Process training (HEAT call center, Council Protocol training, Transitioning to a New Open Workspace, Continuous Improvement, claims management, Document retrieval process, e-learning development process).
• Leadership training (Stepping Up to Supervision).
• Trades training (Power Line Technicians, Cable Electricians, Winder Electricians, Electrical Fundamentals, trades trainees, thermal head training).
• Safety training (Helicopter safety, Driver safety, Violence Prevention, Patient safety, Responding to a terrorist attack and establishing Incident Command).
• Health care (Fetal Alcohol Syndrome prevention and management, H1N1 training, hand hygiene).
• Instructional design training (ADDIE model and each sub-task, creating a teaching portfolio, how to evaluate training, developing multimedia).
• Customer service and sales (Customer service sales agents training, sales training for business objects employees).
• Aerospace training (Pratt & Whitney Canada, Bombardier Aerospace, Department of Defence, and Air Canada).